Why SMB's Choose KIT for Managed IT Services

Proactive IT Support & Managed IT Services for Small Businesses in Central Florida

Choosing an IT partner isn’t just about fixing issues — it’s about trusting someone with the systems your business relies on every day. At Kelley Information Technology (KIT), we help small and mid-sized businesses operate with confidence by delivering reliable, secure, and scalable IT support that actually fits how they work.

Serving small and mid-sized since 2017, across Lake Mary, Orlando, Maitland, Sanford, and Winter Park. SMB's choose KIT because we bring clarity, accountability, and long-term value to IT — without unnecessary complexity or wasted expenses.

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Most IT Providers React to Problems. KIT Prevents Them.

Too many businesses are stuck with IT support that only shows up after something breaks. That leads to downtime, security risks, and unpredictable costs.

KIT takes a different approach. We focus on understanding your environment, identifying risks early, and building systems that support your operations — not fight against them. The result is fewer disruptions, better performance, and IT that works quietly in the background so your team can stay productive.

The KIT Difference

what makes KIT different, proactive managed IT services, IT support, security, for Central Florida

Proactive by Design

We don’t wait for issues to surface. Our team actively monitors systems, addresses vulnerabilities, and plans ahead to reduce downtime and prevent disruptions.

Dedicated Oversight

Every client engagement is guided by experienced IT professionals who understand your business goals and take responsibility for your environment — not just a rotating help desk.

Security Built for Small Business

We bring enterprise-level security practices into a model designed specifically for small businesses, helping protect data, devices, and users without unnecessary overhead.

Local, Responsive Support

KIT is based in Central Florida. That means faster response times, on-site support when needed, and a team that understands the local business landscape.

IT Strategy Consulting

We provide IT strategy consulting to help your business align its technology with its overall business goals. Our IT strategy consulting services include technology assessments, IT roadmaps, and digital transformation.

Built to Scale

Your IT shouldn’t need to be rebuilt every time your business grows. We design systems that adapt as your needs evolve, supporting growth without constant disruption.

A Smarter Way to Get Started

Start with clarity — before making long-term decisions.

Many businesses begin their relationship with KIT through a focused IT consultation. These low-barrier entry options allow us to resolve immediate concerns while giving you a clear picture of where your technology stands and what improvements matter most. Choosing an IT partner is about more than fixing problems. This overview explains what sets KIT apart from reactive IT providers and why Central Florida businesses rely on our managed IT services for long-term stability and security.

Brief IT Consultation

$75 • Up to 4 Hours On-Site

Best for businesses that need quick fixes or a second opinion.

Includes:

On-site support for small IT issues
Identification of high-risk security or reliability concerns
A brief IT roadmap outlining immediate priorities

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Detailed IT Assessment

$199 • Up to 8 Hours

Best for businesses with more complex environments or growth plans.

Includes:

Full infrastructure assessment
Review of hardware, software, subscriptions, and licensing
Security posture evaluation
A detailed, prioritized IT roadmap for long-term planning

These consultations provide real value on their own and often serve as a foundation for ongoing managed IT services — but there’s no pressure to move forward until you’re ready.

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Frequently Asked Questions

Please reach us at [email protected] if you cannot find an answer to your question.

What makes KIT different from traditional IT providers?

KIT focuses on proactive IT strategy, prevention, and clear guidance — not just fixing problems after they happen. We help small businesses reduce downtime, control costs, and plan technology intentionally, instead of reacting to issues as they arise.

Do I need to sign a long-term contract to work with KIT?

No. KIT offers low-barrier ways to get started without long-term commitments. Many businesses begin with an IT consultation or assessment to address immediate issues and understand their technology before deciding on next steps.

What’s included in a KIT IT consultation?

Our IT consultations include hands-on technical support and a clear roadmap. Depending on your needs, this may cover high-risk issues, performance concerns, security gaps, and practical recommendations to stabilize and improve your IT environment.

What’s the difference between a brief and detailed IT roadmap?

A brief roadmap focuses on immediate risks and quick improvements. A detailed roadmap includes a full infrastructure assessment — such as systems, subscriptions, licensing, security posture, and scalability — giving you a long-term plan for smarter IT decisions.

Is KIT a good fit for small businesses without in-house IT?

Absolutely. KIT is designed for small and growing businesses that need reliable IT expertise without hiring an internal team. We provide enterprise-grade tools, responsive support, and strategic oversight scaled to your business.

How quickly can KIT start helping my business?

Most businesses can get started quickly. After an initial conversation, we schedule your consultation or assessment and begin addressing urgent issues right away while building a plan for long-term stability.